Complete Reporting and Integration
#1 Billing & Complaint
Management Software for ISPs
Automate billing, resolve complaints faster, and grow your ISP business.
Call Now: +91-9310313545 Schedule a Free DemoTrusted by 500+ ISPs across India
Our
Features
No. #1 Billing Service Complaint Management Solutions for ISP
01
Subscriber Management
Keep every subscriber's plan, KYC, billing cycle and connection status in one place, across all your branches.
02
Customer CAF Management
Store customer application forms and ID proofs digitally. No paper files, and every document is a search away.
03
Recharge Renewal
Plans renew on the due date and subscribers get reminders before expiry, so no connection lapses by mistake.
04
Online Bill Payment & Recharge
Subscribers pay or recharge online through popular payment gateways, and the payment is recorded automatically.
05
Payments / Dues Management
See who has paid, who is overdue and how much is outstanding, on a single screen.
06
Payment Reconciliation
Match online, cash and bank payments against invoices, so your books and your bank statement agree.
07
Complaint Management
Every complaint becomes a ticket with an owner and a status, and the customer is kept informed until it is closed.
08
Sales Management
Capture new connection leads, assign them to your sales team and track each one until it is installed.
09
Inventory Management
Track routers, ONUs and cable from purchase to installation, and know which device is with which customer.
10
Android & IOS App
Apps for subscribers and field engineers, so payments, complaints and installations continue away from the office.
11
IVR Integration
Connect your IVR so subscribers can reach billing and support over a phone call.
12
SMS & Email Notification
Automatic alerts for invoices, payments, renewals and complaint updates.
13
Complete Reporting
Revenue, collections, renewals and complaints by day, area or staff member, ready to export.
14
Expense Management
Record office and field expenses by category and see where the money goes each month.
15
Profit & Loss Account
Income and expenses come together in a profit and loss report for any period you choose.
16
Audit Logs
A record of who changed what and when, for every user in your team.
📊 Real-Time ISP Operations Dashboard
🛠 Complaint Lifecycle Tracking (Open → Closed)
💰 Pending Collection & Revenue Visibility
🧾 CAF Status & Subscriber Management
📅 Renewal & Churn Control Tracking
📡 Service-wise User Monitoring
🌐 TR-069 Device Management
🗺 Network Mapping & Topology View
🚀 Radius, CRM & Bandwidth Integrated
🏢 Multi-Branch & Franchise Ready
📊 Real-Time ISP Operations Dashboard
🛠 Complaint Lifecycle Tracking (Open → Closed)
💰 Pending Collection & Revenue Visibility
🧾 CAF Status & Subscriber Management
📅 Renewal & Churn Control Tracking
📡 Service-wise User Monitoring
🌐 TR-069 Device Management
🗺 Network Mapping & Topology View
🚀 Radius, CRM & Bandwidth Integrated
🏢 Multi-Branch & Franchise Ready
ISP Management Solution
Run your whole ISP
Schedule a Demo
Run your whole ISP
from one place
ISPMate also supports sales management, expense tracking, profit & loss reporting, and integrates with Android/iOS apps, IVR, and SMS/email notifications.
What you get
✓
Subscriber Management: Manages multiple billing cycles from a unified console.
✓
Payment Reconciliation: Simplifies dues and payments tracking.
✓
Online Payments and Recharge: Supports popular payment gateways for easy transactions.
✓
Reseller Network: Facilitates the creation and management of a reseller network.
✓
Business Intelligence: Provides detailed reports on subscribers, usage, sales, and more.
✓
Fully Automated: Billing & Payment Tracking
✓
Integrated: Radius for Authentication & Session Control
✓
Built-in: CRM for Complaints and Support Tickets
✓
Cloud-Based: Dashboard for Multi-Branch Management
15+
Years
Experienced
Experienced
Built for modern ISPs
The Smartest Way to
Schedule a Demo
The Smartest Way to
Manage ISP Billing
ISPMate is a complete ISP management platform built to simplify and automate day-to-day operations for Internet Service Providers. It helps ISPs streamline billing and invoicing, manage subscribers and CAF records, resolve customer complaints faster, and collect payments efficiently — all from a single, centralized dashboard designed for speed, accuracy, and scalability.
- Automated billing, invoicing & recurring renewals with full GST compliance
- Secure subscriber & CAF management with centralized customer records
- Faster complaint resolution and real-time overdue payment tracking
- Online payments & recharges through popular payment gateways
Schedule a Demo
ISP Management Solution
Welcome to
Welcome to
ISPMATE
ISPMate is ISP management software built by Finesoft Technologies. It brings billing, RADIUS, subscriber records, complaints and collections into one system, so your team stops switching between spreadsheets, registers and separate tools.
We work with internet providers of every size, from single-area operators to multi-branch networks with resellers. Our team handles setup, data migration and training, and stays available for support after you go live.
141k+
Customers
500+
ISPs
30+
Cities
141k+
Customers
Integration
ISPMate can be
ISPMate can be
integrated with all bandwidth
management software
Testimonial
What Our
What Our
Clients Say
Rajeev Garg
Founder, ANONET
We have been using ISPMate at ANONET. Their billing and complaint management system is extremely reliable and easy to use.
★★★★★
”
Arun Chaudhary
Founder, Arktel Network
ISPMate has streamlined our billing process completely. Reporting and payment reconciliation features are outstanding.
★★★★★
”
Parshant Kumar
Founder, SAI NET Services
We have been using ISPMate for more than 5 years. Excellent support team and user-friendly software.
★★★★★
”
Get in Touch
Meet Us in India
D-77, 1st Floor, Sector-63
Noida, Uttar Pradesh – 201301
Meet Us in USA
2472 NW 175th Street
Edmond, OK – 73012
Email Us
sales@ispmate.com
Call Us
Sales / Support / HR
+91-93-1031-3545
Reach to Us
FAQ
Frequently Asked Questions
Expert Help
Get Started with
Get Started with
Expert ISP Billing
Solutions Today
Ready to take your business to the next level with innovative ISP Billing solutions? Our team of experts is here to help you unlock growth and automation.
