Category: Blogs

The rise of digital consumers fuels a pressing need for businesses to offer better customer satisfaction. 90 percent of Americans use customer experience as an important factor to consider whether or not to do business with an organization as per…

According to Ericsson report, the number of cellular Internet of Things connections has reached 3.4 billion in 2023 and it is estimated to reach 4 billion by December 2024. As networks have become more vast and complex, controlling and configuring…

One of the crucial steps to set up an ISP is making sure you have a solid Radius server. Radius means Remote Authentication Dial In User System. ISP radius server controls both traffic accounting for data used and access to…

In the present competitive business landscape, keeping a positive relationship with clients is more basic than at any other time. Customers may have several queries and complaints which is natural in any business. Settling these is very crucial, or they…

If you’re an internet service provider (ISP), you understand the challenges of juggling billing, complaint management, and operational efficiency. That’s where ISPMate comes to your rescue – a comprehensive software tailored exclusively for ISPs like you. Let’s delve into how ISPMate can transform billing…

FTTH stands for “Fiber to the Home,” and it refers to a type of broadband internet connection that uses fiber-optic cables to deliver high-speed internet directly to residential homes or business premises. In an FTTH connection, the fiber-optic cables extend…

Software for managing invoices and CRMs are two crucial tools businesses utilize to manage their relationships with customers and their finances. Billing software is developed to assist businesses in creating and managing invoices. CRM software is created to help companies…

Customer Relationship Management (CRM) is an essential element of any successful business. CRM software assists companies in managing their interactions with customers, including sales data, customer information, and support. In the past, CRM systems were implemented on-premises, which required businesses…

If you want to block a website from your router, you can follow these steps: Log in to your router’s web interface by typing its IP address in your browser. You can find the IP address on the back of…

Optical fibre and copper wire are two common types of cables used for data transmission. However, optical fibre has many advantages over copper wire that make it a superior choice for many applications. Here are some of the benefits of…